Jude’s weeknotes — 25 Nov 2022


What did you experiment with?

Showing how the products fill together and high level info about each

Example diagram with step 1, step 2, step 3 and step 4 across the top. Down the side there is online guidance, online tools, human support and 3rd part support. Over the top there 4 boxes with product 1, 2, 3 and 4. Showing which areas they apply to.
Showing how products fit together to meet user needs at various step through different channels.
An example of how to lay out the content: Purpose, What’s working, What’s not working, Example content, A screen shot. There are squiggly lines representing where the content would go
Template for a product page

Story board

A zoomed out view of a black and white story board with characters talking to each other and looking at a laptop. You can’t read the words because they are intentionally fuzzy.
The story board using open peers images done in lucid spark

What was hard?

Design histories

Knowledge management

What did you enjoy?

Sharing patterns

Defining biggest areas of improvement

Feedback from operations

What did you learn?

Who did you talk to outside of your organisation?

What are you looking forward to next week?

What are you reading?



Product manager who was a service designer

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